What Information We Hold and Why
When you register, we collect the name, phone number and email address you provide. Once your account is active, we log payment activity linked to your wallet — including transfers made through JazzCash, Easypaisa and Raast — so we can match deposits to your account balance
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and process withdrawal requests accurately. We also collect device identifiers, IP address and session data each time you access the lobby. This lets us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties for marketing. Data
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shared with payment processors — such as the mobile wallet providers that handle JazzCash, Easypaisa and Raast transfers — is limited to what those processors need to complete the transaction. We retain account records for as long as your account is active and for a further
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period required by applicable financial compliance obligations. Where local law in Pakistan or your eligible region places additional requirements on how we handle your data, those requirements take precedence. You can request a copy of your data or ask us to close your account at any
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time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.